The Metricon Integrity Program is an independent and confidential service available to receive information relating to improper conduct, unlawful or unethical behaviour and supports Metricon’s values and Code of Conduct.

Any conduct that is unethical, dishonest, misleading, deceptive, illegal or damaging to Metricon in any way can be reported through the Integrity Program. Standard workplace grievances relating to bullying, harassment, workplace health and safety breaches, unfair practices, pay disputes, service and warranty issues, or customer satisfaction issues, should be reported to your manager or to those relevant departments. See policies page for full detail.

Metricon believes that all employees and other stakeholders should be able to assist in ensuring Metricon maintains its status as an ethical business. Metricon is adopting best practice in this aspect of corporate governance and will be compliant with international and Australian corporate governance standards.

Metricon has engaged an independent consultant to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct. Stopline has people experienced in handling sensitive information from stakeholders. Details of how you can make contact are listed below.

Stopline is an Australian company which specialises in providing integrity reporting services. It has been operating for over a decade and assists listed and private companies; local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Disclosure Officer at Metricon. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date. Some legislation (e.g. Corporations Act in Australia) will only provide legislative protection if the caller identifies themselves. Stopline can assist at the time of your contact.

Metricon is committed to the protection of genuine reporters against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. Metricon has appointed Stopline to enhance confidentiality and anonymity within Metricon with respect to reporting procedures.

Stopline enables employees, contractors and stakeholders to report in good faith, suspected misconduct via telephone, email, internet, facsimile or mail or the stopline app, to an independent organisation with trained staff who will receive your concerns confidentially (anonymously if you wish) and provide the confidential information to the Disclosure Officer at Metricon. The program then places procedural requirements on dealing with and finalising the outcome of the disclosure.

A person within Metricon is responsible for ensuring that all serious complaints are handled appropriately. The Disclosure Officer is responsible for Metricon’s role in managing disclosures and being the contact point for both Stopline and the Metricon Board.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

You can telephone the Stopline on 1300 30 45 50 (in Australia) or +61 3 9811 3275 (overseas – reverse charges) during business hours (0800 – 1800 Mon – Fri AEST) to speak with a trained Stopline interviewer. Any messages left will be responded to within one working day. You can also send your disclosure via the internet (this website), email, facsimile or mail.

The strength of Stopline is that all allegations will be professionally managed by trained Stopline staff. The experience of Stopline is that vexatious calls occur very infrequently. Stopline focuses on the message, not the messenger. The Disclosure Officer may decline to investigate the matter if satisfied that the disclosure is trivial, frivolous or vexatious. Disciplinary action will be taken against false or vindictive claims, as they themselves represent misconduct.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.

Where a person who makes a disclosure is implicated in the misconduct, Metricon will use all reasonable efforts to protect the individual from reprisals; however the act of reporting improper conduct may not shield the person from the reasonable consequences flowing from any involvement in serious misconduct.

Full details are available on Metricon’s intranet site.